Session 1 of 5

All steps
  • Block 1
  • Free
  • 5 sessions, about 85 min in total

Resources and unit economics

Short lessons, quick checks, then a full case about a one-person bakery

Session 1 Which things you use for work cost money every month, and which only when you sell? Today you sort them.

Optional entry test comes next.

Your path through the block

5 sessions

  1. Session 1: Resources and costs

    about 15 minNot started

    • Entry test (optional)
    • Lesson 1. Material and human resources
    • Lesson 2. Variable and fixed costs
  2. Session 2: Margin, profit and break-even

    about 15 minNot started

    • Warm-up on earlier mistakes
    • Lesson 3. Margin per item and profit
    • Lesson 4. The break-even point
  3. Session 3: Your time and stock

    about 20 minNot started

    • Warm-up on earlier mistakes
    • Lesson 5. Your time: profit per hour
    • Lesson 6. Stock: too much or too little
    • Mini-test
  4. Session 4: Final case: Nora's Bun Stall

    about 20 minNot started

    • Warm-up on earlier mistakes
    • Final case: Nora's Bun Stall
  5. Session 5: New task and your own business

    about 15 minNot started

    • Warm-up on earlier mistakes
    • New task: Ana's Candle Shop
    • Your business: your own numbers

Tools

  • Every question has a hint: press "Show a hint".
  • Underlined words open their definition. All terms are in the Glossary.
  • Notes and a Calculator are in the tool bar at the bottom of the screen.

Your answers and notes are saved after every change, so you can stop and continue later: in this browser, or in your profile if you sign in. An account is optional.

  • Session 1 of 5
  • Optional

Entry test

Six quick questions, one for each lesson. They show where to start: lessons on things you already know can be skipped.

If you are not sure, choose "I don't know yet". A guess makes the advice less useful. The test is optional, and the result is only advice: you can open any lesson later.

How it is checked: answer all 6 questions, look them over, then press "Check my answers". "I don't know yet" counts as not known. The test is checked once; then you see each answer with a short explanation and advice on where to start.

  1. Question 1 of 6

    Which of these is a human resource for a small bakery?

    Hint Ask: is it a thing, or people's time and skills?

    "Flour" Flour is a material resource: a physical thing the bakery buys and uses.

    "The oven" The oven is equipment, so it is a material resource.

    "The owner's working hours" People's time is a human resource, including the owner's own hours.

  2. Question 2 of 6

    A cafe pays $900 rent each month. When it sells more coffee, what happens to the rent?

    Hint Does the rent change when one more cup is sold?

    "It grows: rent is a variable cost" The rent does not depend on how many cups are sold, so it is not variable.

    "It stays the same: rent is a fixed cost" Rent is paid in full whatever the sales, so it is a fixed cost.

    "It falls, because the cafe earns more" Higher sales do not change the rent. The cafe earns more, but the rent stays $900.

  3. Question 3 of 6

    A candle sells for $20. Wax, jar and box cost $8 per candle. The shop sells 100 candles a month and has $500 of fixed costs a month. What is the monthly profit?

    Hint First find what one candle adds after its own costs, then multiply and subtract the fixed costs.

    "$2,000" $2,000 is revenue: 100 x $20. Costs are not subtracted yet.

    "$1,200" $1,200 is the total margin: 100 x ($20 - $8). The fixed costs still need to be subtracted.

    "$700" Margin $12 x 100 candles = $1,200, minus $500 of fixed costs = $700.

    "$1,500" $2,000 - $500 forgets the cost of wax, jars and boxes for each candle.

  4. Question 4 of 6

    Fixed costs are $600 a month. An item sells for $10 and adds a margin of $4. How many items a month cover the fixed costs?

    Hint Each item adds its margin, not its whole price, towards fixed costs.

    "60" 60 = $600 / $10 divides by the price. Each item adds only $4 towards fixed costs.

    "150" $600 / $4 = 150 items a month.

    "2,400" 2,400 = $600 x 4. Break-even divides the fixed costs by the margin.

  5. Question 5 of 6

    An owner makes $2,000 profit a month and works 50 hours a week. About how much does she earn per hour of her work? (A month = 4 weeks.)

    Hint Use the same period for both numbers: monthly profit and monthly hours.

    "$40 an hour" $2,000 / 50 divides monthly profit by weekly hours. She works 50 x 4 = 200 hours a month.

    "$10 an hour" 50 x 4 = 200 hours a month. $2,000 / 200 = $10 an hour.

    "It cannot be calculated: she pays herself no wage" Her hours are a resource even without a wage. Profit divided by hours shows what her time earns.

  6. Question 6 of 6

    A shop makes fresh sandwiches every morning and throws away the ones left in the evening. Which plan is the most reasonable?

    Hint Think about all days, not only one.

    "Make enough for the busiest day ever" On most days many sandwiches would be thrown away.

    "Make enough for the quietest day" On most days customers would find nothing left, and those sales are lost.

    "Look at many past days and compare the cost of leftovers with the cost of lost sales" Both risks cost money. Looking at many days shows which amount works best on average.

Your result

  • Session 1 of 5
  • Lesson 1 of 6

Material and human resources

How it works: Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

Every business turns into something people pay for. There are two big groups.

are things: ingredients and materials, packaging, tools and equipment, the space you rent, and goods waiting to be sold.

are people's time, skills and energy. That includes your own hours, even if nobody pays you for them.

Why manage them? Both are limited, and both cost something. Materials cost money and can be wasted. Time cannot be stored or bought back: an hour spent packing boxes is an hour not spent finding new clients.

Which of these is a human resource for Leo?

Hint Ask: is it a thing, or people's time and skills?

"A box of inner tubes" Inner tubes are things Leo buys and uses up, so they are a material resource.

"The garage he rents" Space is a material resource, even when it is rented, not owned.

"The 30 hours a week he can work" Yes. People's time is a human resource, and the owner's own hours count too.

Many owners forget to count their own time because they pay themselves no wage. But your hours are still limited. If the business needs more hours than you have, something suffers: quality, health or sales.

So plan your own time like any other resource: how many hours you have, and what they are spent on.

Leo's friend says: "Your time is free, you are the owner." Which answer is best?

Hint What happens if Leo has more repairs than hours?

"Right: only costs paid in money matter." Unpaid time is still limited. If you ignore it, the business looks better than it really is.

"My time is limited, so I plan it like any other resource." Yes. Leo's 30 hours are a limit: every extra repair has to fit into them.

"Time only matters when I hire someone." A helper's time costs money, but the owner's time is limited too, and it matters from the first day.

  • Session 1 of 5
  • Lesson 2 of 6

Variable and fixed costs

How the questions work

Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

Resources turn into costs. To understand your numbers, sort the costs into two kinds.

A grows with every item you make or sell: ingredients, packaging, a delivery fee per order.

A stays the same each month, whether you sell a little or a lot: rent, insurance, a phone plan, a website.

Simple test: if you sell one more item, does this cost grow? Yes: variable. No: fixed.

Mia is thinking about a market stall that costs $40 every Sunday, however many bars she sells there. What kind of cost is it?

Hint If Mia sells 10 more bars on a Sunday, does the stall fee grow?

"Variable, because she pays it every week" It repeats every week, but it does not grow with the number of bars. Repeating is not the same as variable.

"Fixed: it does not change with the number of bars" Yes. It is $40 x 4 = $160 a month whether she sells 5 bars or 50.

"Not a cost, because it is paid only on Sundays" Any money the business pays to work is a cost, however often it is paid.

People can be either kind of cost. It depends on how you pay them.

A helper paid for a fixed shift costs the same on a quiet day and on a busy day: a fixed cost. A courier paid per delivery, or a service that charges per order, is a variable cost.

Fixed costs are a risk when sales fall: you pay them anyway. Variable costs follow your sales, but per item they can be more expensive when sales are high.

Mia can pay a packer $12 an hour for a fixed 10-hour week, or pay a service $1 per parcel. Which statement is true?

Hint Which payment changes when the number of parcels changes?

"Both are variable costs, because both pay for work" Paying for work does not make a cost variable. The packer gets $120 a week however many parcels there are.

"The packer is a fixed cost; the per-parcel service is a variable cost" Yes. The packer's week costs $120 whatever happens; the service costs $1 for each parcel.

"The packer is a variable cost; the service is a fixed cost" It is the other way round: the service grows with each parcel, the fixed week does not.

  • Session 1 of 5
  • Done

What to remember from session 1

Session 1 is stamped

5 sessions

  1. Session 1: Resources and costs

    about 15 minNot started

  2. Session 2: Margin, profit and break-even

    about 15 minNot started

  3. Session 3: Your time and stock

    about 20 minNot started

  4. Session 4: Final case: Nora's Bun Stall

    about 20 minNot started

  5. Session 5: New task and your own business

    about 15 minNot started

Before you read: name one mistake you would avoid next time. Think of it, or write it in your Notes.

  • Material resources are things: materials, packaging, equipment, space. Human resources are people's time and skills, including yours.
  • Your own hours are limited even when nobody pays you for them. Plan them like any other resource.
  • A cost is variable if it grows with each item sold, and fixed if it stays the same each month. A wage can be either.

Add what you want to keep to your Notes in the tool bar. All your notes, block by block, are on the My notes page.

Next

Next: session 2 of 5about 15 min

Margin, profit and break-even

You sell a lot, but is anything left? Today you work out what one sale earns and how many sales cover your fixed costs.

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Lesson 3. Margin per item and profit
  • Lesson 4. The break-even point
  • What to remember

A good place for a break. Your progress is saved in this browser: open the block again to continue from here.

Topics of this session

  • Lesson 1. Material and human resourcesNot started
  • Lesson 2. Variable and fixed costsNot started
What the levels mean
  • Not started: no answers on this topic yet.
  • Started: you answered some questions on this topic.
  • Practised: you answered every question of the lesson (right, or you opened the answer).
  • Confident: practised, then answered this topic right again later, in the mini-test or a warm-up, with no mistakes waiting to be repeated.
  • Confident shows that repeated practice went well, often on the same day. It does not prove you will remember the topic in a few weeks: come back to it after some days to check.
Take a break: home
  • Session 2 of 5
  • about 15 min

Session 2: Margin, profit and break-even

In this sessionabout 15 min

You sell a lot, but is anything left? Today you work out what one sale earns and how many sales cover your fixed costs.

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Lesson 3. Margin per item and profit
  • Lesson 4. The break-even point
  • What to remember

Warm-up

2-3 quick questions on topics from earlier sessions: first on mistakes you made, otherwise on the last topic and an older one. Questions with numbers get new numbers each time.

How it works: Answer each question and press Check. A wrong answer can be tried again. The answer opens after 1 wrong try, the solution of a calculation after 2. To continue, answer every question or open its answer.

  • Session 2 of 5
  • Lesson 3 of 6

Margin per item and profit

How the questions work

Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

is all the money from sales. Not all of it is yours to keep.

First, each item has its own variable costs. What is left from the price after them is the , also called contribution margin. It shows how much each sale adds towards paying the fixed costs and, after that, towards profit.

Formula
M=P−VC

where:

M
margin per item
P
price of one item
VC
variable costs per item

Tom sells phone cases online for $15.00. Each case costs him $5.50 to buy, $0.50 for packaging and $1.00 for the platform fee per sale. What is his margin per case?

Round to cents. Counted as correct if within $0.01 of the answer.

Hint Subtract every cost that comes with one sale from the price.

How to calculate: $15.00 - $5.50 - $0.50 - $1.00 = $8.00.

To find for a month, multiply the margin by the number of items sold, then subtract the fixed costs.

A common trap is to stop halfway. Margin x items is not profit yet: rent and other fixed costs still have to be paid.

Formula
Profit=M×Q−FC

where:

Profit
profit per month
M
margin per item
Q
items sold per month
FC
fixed costs per month

Tom sells 150 cases a month at a margin of $8.00. His fixed costs are $400 a month (storage and his online shop). What is his monthly profit?

Counted as correct if within $1 of the answer.

Hint First margin x items, then subtract the fixed costs.

How to calculate: 150 x $8.00 = $1,200 of total margin. $1,200 - $400 = $800.

  • Session 2 of 5
  • Lesson 4 of 6

The break-even point

How the questions work

Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

The is the number of items you need to sell to cover your fixed costs. At break-even, profit is zero: no loss and no gain.

Each item adds its margin towards the fixed costs, so divide the fixed costs by the margin. Round up to a whole item: you cannot sell half a case.

Below break-even you lose money. Every item above it adds its full margin to profit.

Formula
BE=FCM=FCP−VC

where:

BE
break-even point: items per month
FC
fixed costs per month
M
margin per item
P
price of one item
VC
variable costs per item

Round up to a whole item.

Tom's fixed costs are $400 a month and his margin is $8.00 per case. How many cases must he sell each month to break even?

Enter the exact whole number.

Hint Divide the fixed costs by the margin per item, not by the price.

How to calculate: $400 / $8.00 = 50 cases a month.

Break-even moves when costs move. A new fixed cost, such as a helper's fixed wage or a bigger studio, raises break-even: you must sell more before you earn anything. A higher price or cheaper materials raise the margin and lower break-even.

This is why owners check break-even before they add a fixed cost.

Tom wants to rent a storage room for an extra $160 a month. His margin stays $8.00 per case. What will his new break-even point be, in cases per month?

Enter the exact whole number.

Hint Which part of the formula changes: the fixed costs or the margin? Add the new cost to the fixed costs first.

How to calculate: ($400 + $160) / $8.00 = 70 cases a month, 20 more than before. More space does not change the margin per case, and a higher fixed cost always raises break-even.

  • Session 2 of 5
  • Done

What to remember from session 2

Session 2 is stamped

5 sessions

  1. Session 1: Resources and costs

    about 15 minNot started

  2. Session 2: Margin, profit and break-even

    about 15 minNot started

  3. Session 3: Your time and stock

    about 20 minNot started

  4. Session 4: Final case: Nora's Bun Stall

    about 20 minNot started

  5. Session 5: New task and your own business

    about 15 minNot started

Before you read: name one mistake you would avoid next time. Think of it, or write it in your Notes.

  • Margin per item = price - variable costs per item.
  • Profit = margin x items sold - fixed costs. Margin x items is not profit yet.
  • Break-even = fixed costs / margin per item, rounded up. Divide by the margin, not by the price.

Next

Next: session 3 of 5about 20 min

Your time and stock

What does an hour of your own work earn, and how much should you make for tomorrow? Today you count your hours and weigh leftovers against lost sales.

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Lesson 5. Your time: profit per hour
  • Lesson 6. Stock: too much or too little
  • Mini-test
  • What to remember

A good place for a break. Your progress is saved in this browser: open the block again to continue from here.

Topics of this session

  • Lesson 3. Margin per item and profitNot started
  • Lesson 4. The break-even pointNot started
What the levels mean
  • Not started: no answers on this topic yet.
  • Started: you answered some questions on this topic.
  • Practised: you answered every question of the lesson (right, or you opened the answer).
  • Confident: practised, then answered this topic right again later, in the mini-test or a warm-up, with no mistakes waiting to be repeated.
  • Confident shows that repeated practice went well, often on the same day. It does not prove you will remember the topic in a few weeks: come back to it after some days to check.
Take a break: home
  • Session 3 of 5
  • about 20 min

Session 3: Your time and stock

In this sessionabout 20 min

What does an hour of your own work earn, and how much should you make for tomorrow? Today you count your hours and weigh leftovers against lost sales.

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Lesson 5. Your time: profit per hour
  • Lesson 6. Stock: too much or too little
  • Mini-test
  • What to remember

Warm-up

How the warm-up works

2-3 quick questions on topics from earlier sessions: first on mistakes you made, otherwise on the last topic and an older one. Questions with numbers get new numbers each time.

Answer each question and press Check. A wrong answer can be tried again. The answer opens after 1 wrong try, the solution of a calculation after 2. To continue, answer every question or open its answer.

  • Session 3 of 5
  • Lesson 5 of 6

Your time: profit per hour

How the questions work

Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

A business can show a profit and still pay its owner badly. To see this, divide the monthly profit by the hours you worked that month. This is .

Use the same period for both numbers. If the profit is per month, the hours must be per month too. In the models of this course a month has exactly 4 weeks.

Formula
Profithour=ProfitH×4

where:

Profithour
profit per hour of your work
Profit
profit per month
H
your working hours per week

4 is the number of weeks in a month in this course, so H x 4 is your hours per month.

Ruth runs a small cleaning business. Her profit is $1,600 a month and she works 50 hours a week. What is her profit per hour of her own work? (A month = 4 weeks.)

Round to cents. Counted as correct if within $0.05 of the answer.

Hint Make both numbers monthly first: hours per week x 4.

How to calculate: 50 x 4 = 200 hours a month. $1,600 / 200 = $8.00 an hour.

Compare your profit per hour with what you would pay a helper, or with what the same hours could earn elsewhere.

If a helper costs $15 an hour and your hours earn $8, maybe a helper should take the simple tasks while you do the work only you can do, such as finding clients. But a wage is a cost too, often a fixed one. Check the numbers, and try a change on a small scale first.

Ruth could hire a helper for $15 an hour to do part of the cleaning. Which reasoning is best?

Hint A good answer looks at the cost of the helper and at the value of Ruth's freed hours.

"She earns $8 an hour and the helper costs $15, so hiring is always a loss." Too quick. If the freed hours bring new clients, or stop Ruth from burning out, a helper can pay off. The numbers decide.

"She should hire as many helpers as she can: her time is worth more." Wages are a cost. More helpers on fixed hours raise fixed costs and break-even.

"She should work out profit and break-even with the wage, decide what to do with the freed hours, and try it for a short time." Yes. This weighs both sides with numbers and limits the risk with a short trial.

  • Session 3 of 5
  • Lesson 6 of 6

Stock: too much or too little

How the questions work

Read the short theory, then answer each question and press Check. A wrong answer can be tried again. You can open the answer after 1 wrong try, or the solution of a calculation after 2. To continue, answer every question on this page or open its answer.

is goods made or bought before they are sold. Making stock means spending money now for sales you only expect. There are two risks.

Too much stock means leftovers. Fresh food may be thrown away; other goods tie up cash on a shelf.

Too little stock means lost sales. A customer who finds nothing to buy brings no margin and may not come back.

A leftover loses what it cost to make. A missed sale loses its margin.

A cake shop spends $2 to make a slice of cake and sells it for $5. A slice left at the end of the day is thrown away, so it loses the $2 spent on it. How much does the shop lose when a customer wants a slice and none is left?

Round to cents. Counted as correct if within $0.01 of the answer.

Hint A leftover loses what it cost to make. A missed sale loses the margin.

How to calculate: $5 - $2 = $3 of margin. Here a missed sale ($3) costs more than a leftover ($2).

Demand changes from day to day: rain, holidays, a busy weekend. Planning for the best day leaves many leftovers. Planning for the worst day turns customers away on most days.

A better way is to look at many past days, see how often each level of demand happens, and compare the average result of a few amounts. No amount is perfect: it is a .

Over the last 8 days the cake shop could have sold 30 slices on 2 quiet days, 45 on 5 normal days and 60 on 1 busy day. Which plan is the best starting point?

Hint Look at how often each kind of day happens, not only at the best or the worst day.

"Make 60 every day, so no customer is turned away" On 7 of 8 days slices are left over. On average the shop keeps about $96 a day, less than with 45.

"Make 30 every day, so nothing is wasted" On 6 of 8 days customers are turned away. On average the shop keeps $90 a day, less than with 45.

"Make about 45, then compare the results over the next weeks" Yes. In this example 45 a day gives about $116 a day on average, more than 60 (about $96) or 30 ($90). Checking again later keeps the plan up to date.

  • Session 3 of 5
  • Lessons 1-6
  • Check yourself

Mini-test

Eight questions on all six lessons. Answer them all, then check. After the check you will see which lessons to look at again before the final case. You can use the hints and the calculator.

How it is checked: answer all 8 questions, look them over, then press "Check my answers". Numbers count as correct within the range shown under the field. The test is checked once; then you see each answer with an explanation and the lessons to look at again.

  1. Question 1 of 8

    Which of these is a material resource for a hairdresser?

    Hint Material resources are things you can touch.

    "Her skill with difficult haircuts" A skill is part of human resources.

    "The chair, the scissors and the hair dryer" Yes. Tools and equipment are material resources.

    "The hours she spends with clients" Working time is a human resource.

  2. Question 2 of 8

    A dog-walking business pays its walkers $14 for each walk. For the business, this payment is...

    Hint Does the payment change when there are more walks?

    "A variable cost: it grows with every walk" Yes. The walkers are a human resource, and paying per walk makes their cost variable.

    "A fixed cost, because wages are always fixed" A wage is fixed only when it is paid for a fixed shift or month. Here it is paid per walk.

    "Not a cost, because walkers are people, not materials" Paying people for their time is a cost, just like paying for materials.

  3. Question 3 of 8

    A baker sells a loaf for $7.00. Flour and other ingredients cost $2.20, the bag $0.30 and the card fee $0.20 per loaf. What is the margin per loaf?

    Round to cents. Counted as correct if within $0.01 of the answer.

    Hint Price minus every cost that comes with one loaf.

    How to calculate: $7.00 - $2.20 - $0.30 - $0.20 = $4.30.

  4. Question 4 of 8

    The baker sells 400 loaves a month at a margin of $4.30. Her fixed costs are $1,000 a month. What is her monthly profit?

    Counted as correct if within $1 of the answer.

    Hint Margin x loaves, then subtract the fixed costs.

    How to calculate: 400 x $4.30 = $1,720. $1,720 - $1,000 = $720.

  5. Question 5 of 8

    Fixed costs are $1,000 a month and the margin is $4.30 per loaf (price $7.00). How many loaves a month must the baker sell to break even?

    Enter the exact whole number.

    Hint Fixed costs / margin, then round up to a whole loaf.

    How to calculate: $1,000 / $4.30 = 232.56. Round up: 233 loaves a month. With 232 she would still be $2.40 short.

  6. Question 6 of 8

    Which change lowers the baker's break-even point?

    Hint Break-even = fixed costs / margin. What makes this number smaller?

    "Renting a bigger kitchen for $300 more a month" Higher fixed costs raise break-even: (1,000 + 300) / 4.30 = 303 loaves.

    "Raising the price to $7.50, if she still sells as many loaves" Yes. The margin grows to $4.80, so break-even falls to 1,000 / 4.80 = 209 loaves.

    "Hiring a helper for a fixed weekly shift" A fixed wage is a new fixed cost, so break-even goes up.

  7. Question 7 of 8

    The baker's profit is $720 a month. She works 45 hours a week. What is her profit per hour of work? (A month = 4 weeks.)

    Round to cents. Counted as correct if within $0.05 of the answer.

    Hint Monthly profit / monthly hours.

    How to calculate: 45 x 4 = 180 hours a month. $720 / 180 = $4.00 an hour.

  8. Question 8 of 8

    A florist buys a tulip for $1.50 and sells it for $4.00. Unsold tulips are thrown away. How much does she lose when a customer wants a tulip and none is left?

    Round to cents. Counted as correct if within $0.01 of the answer.

    Hint A leftover loses its cost; a missed sale loses its margin.

    How to calculate: $4.00 - $1.50 = $2.50 of margin. A leftover tulip would lose only the $1.50 it cost.

Your result

  • Session 3 of 5
  • Done

What to remember from session 3

Session 3 is stamped

5 sessions

  1. Session 1: Resources and costs

    about 15 minNot started

  2. Session 2: Margin, profit and break-even

    about 15 minNot started

  3. Session 3: Your time and stock

    about 20 minNot started

  4. Session 4: Final case: Nora's Bun Stall

    about 20 minNot started

  5. Session 5: New task and your own business

    about 15 minNot started

Before you read: name one mistake you would avoid next time. Think of it, or write it in your Notes.

  • Profit per hour = profit per month / hours per month. Hours per month = hours per week x 4.
  • A leftover loses what it cost to make. A missed sale loses its margin.
  • Plan stock for all days, not only for the best or the worst one.

Next

Next: session 4 of 5about 20 min

Final case: Nora's Bun Stall

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Final case: Nora's Bun Stall
  • What to remember

A good place for a break. Your progress is saved in this browser: open the block again to continue from here.

Topics of this session

  • Lesson 5. Your time: profit per hourNot started
  • Lesson 6. Stock: too much or too littleNot started
What the levels mean
  • Not started: no answers on this topic yet.
  • Started: you answered some questions on this topic.
  • Practised: you answered every question of the lesson (right, or you opened the answer).
  • Confident: practised, then answered this topic right again later, in the mini-test or a warm-up, with no mistakes waiting to be repeated.
  • Confident shows that repeated practice went well, often on the same day. It does not prove you will remember the topic in a few weeks: come back to it after some days to check.
Take a break: home
  • Session 4 of 5
  • about 20 min

Session 4: Final case: Nora's Bun Stall

In this sessionabout 20 min

  • Warm-up: 2-3 quick questions on earlier mistakes
  • Final case: Nora's Bun Stall
  • What to remember

Warm-up

How the warm-up works

2-3 quick questions on topics from earlier sessions: first on mistakes you made, otherwise on the last topic and an older one. Questions with numbers get new numbers each time.

Answer each question and press Check. A wrong answer can be tried again. The answer opens after 1 wrong try, the solution of a calculation after 2. To continue, answer every question or open its answer.

  • Session 4 of 5
  • Final case

Nora's Bun Stall

Ingredients, hours and profit in a one-person bakery

The final task of this block. It uses every lesson: resources, costs, margin, break-even, your own time and stock. The first two steps are checked automatically. In the last two you choose an option and explain it: there is no single right answer.

All people and businesses in this block are fictional. Any similarity to a real business is a coincidence.

The situation

Nora bakes cinnamon buns. She rents time in a shared kitchen and sells her buns in two ways: at a farmers' market every Saturday, and by pre-order on Instagram with delivery on Sunday. She does everything herself: buying, baking, selling, answering messages and delivering.

Customers like the buns. Nora's friend says the business "makes $1,300 a month". But Nora works about 45 hours a week and feels tired. Last week she burnt a whole batch.

Nora has two goals. She wants to work 40 hours a week or less. She also needs at least $900 a month from the business to pay her own rent.

Help Nora understand her numbers and decide what to change.

The data

Price and sales

Price of one bun
$4.00
Sold at the market
about 140 buns every Saturday
Sold by pre-order
60 buns a week
Total
200 buns a week, 800 a month
A cafe nearby
sells a similar bun for $4.80

Material resources

Ingredients (flour, butter, sugar, cinnamon)
$1.20 for every bun baked
Paper bag
$0.15 for every bun sold
Shared kitchen with oven
$480 a month
Market stall
$35 every Saturday

Other costs

Card payment fee
$0.15 for every bun sold
Phone, website and insurance
$80 a month

Human resources

Nora's own time
about 45 hours a week; she pays herself no wage and keeps the profit
Fixed part of her week
8 hours at the market stall + 7 hours of shopping, cleaning and admin
Time that grows with sales
about 15 hours for every 100 buns a week (baking, packing, messages, delivery)
A helper, if Nora hires one
$15 an hour

In this model a month has exactly 4 weeks. Money is in US dollars. The monthly profit counts the buns Nora sells (800 a month) and their ingredients. Buns left over on Saturday cost her more: the step about the Saturday batch counts them.

Steps of the case

  1. Sort Nora's resources
  2. Nora's numbers
  3. How many buns for Saturday?
  4. Nora's hours
  5. Review of the case

Each step says how it is checked. The Glossary, Notes and Calculator stay at the bottom of the screen.

  • Session 4 of 5
  • Final case
  • Step 1 of 4

Sort Nora's resources

Case data: Nora's Bun Stall

Price and sales

Price of one bun
$4.00
Sold at the market
about 140 buns every Saturday
Sold by pre-order
60 buns a week
Total
200 buns a week, 800 a month
A cafe nearby
sells a similar bun for $4.80

Material resources

Ingredients (flour, butter, sugar, cinnamon)
$1.20 for every bun baked
Paper bag
$0.15 for every bun sold
Shared kitchen with oven
$480 a month
Market stall
$35 every Saturday

Other costs

Card payment fee
$0.15 for every bun sold
Phone, website and insurance
$80 a month

Human resources

Nora's own time
about 45 hours a week; she pays herself no wage and keeps the profit
Fixed part of her week
8 hours at the market stall + 7 hours of shopping, cleaning and admin
Time that grows with sales
about 15 hours for every 100 buns a week (baking, packing, messages, delivery)
A helper, if Nora hires one
$15 an hour

In this model a month has exactly 4 weeks. Money is in US dollars. The monthly profit counts the buns Nora sells (800 a month) and their ingredients. Buns left over on Saturday cost her more: the step about the Saturday batch counts them.

For each item, choose the type of resource and how it behaves as a cost.

How it is checked: an item counts as correct when every choice for it is right. You can change your answers and check again.

Ingredients: $1.20 for every bun baked
Type of resource
Cost type

Answer: Material · Variable: grows with every bun

Paper bag: $0.15 for every bun sold
Type of resource
Cost type

Answer: Material · Variable: grows with every bun

Shared kitchen with oven: $480 a month
Type of resource
Cost type

Answer: Material · Fixed: the same each month

Market stall: $35 every Saturday
Type of resource
Cost type

Answer: Material · Fixed: the same each month

A helper for a fixed 8-hour Saturday shift at $15 an hour (if Nora hires one)
Type of resource
Cost type

Answer: Human · Fixed: the same each month

Nora's own 45 hours a week
Type of resource
Cost type

Answer: Human · Not paid in cash

  1. Hint 1 Ask: if Nora sells one more bun, does this cost grow? If yes, it is variable.
  2. Hint 2 People's time is a human resource, even when nobody pays for it.
  • Session 4 of 5
  • Final case
  • Step 2 of 4

Nora's numbers

Case data: Nora's Bun Stall

Price and sales

Price of one bun
$4.00
Sold at the market
about 140 buns every Saturday
Sold by pre-order
60 buns a week
Total
200 buns a week, 800 a month
A cafe nearby
sells a similar bun for $4.80

Material resources

Ingredients (flour, butter, sugar, cinnamon)
$1.20 for every bun baked
Paper bag
$0.15 for every bun sold
Shared kitchen with oven
$480 a month
Market stall
$35 every Saturday

Other costs

Card payment fee
$0.15 for every bun sold
Phone, website and insurance
$80 a month

Human resources

Nora's own time
about 45 hours a week; she pays herself no wage and keeps the profit
Fixed part of her week
8 hours at the market stall + 7 hours of shopping, cleaning and admin
Time that grows with sales
about 15 hours for every 100 buns a week (baking, packing, messages, delivery)
A helper, if Nora hires one
$15 an hour

In this model a month has exactly 4 weeks. Money is in US dollars. The monthly profit counts the buns Nora sells (800 a month) and their ingredients. Buns left over on Saturday cost her more: the step about the Saturday batch counts them.

Use the data. Round money to cents.

How it is checked: Each answer is compared with the case model, within the range shown under the field. After 2 checks with a mistake you can open the solution.

Round to cents. Counted as correct if within $0.01 of the answer.

Hint Margin per bun = price - ingredients - bag - card fee.

How to calculate: $4.00 - $1.20 - $0.15 - $0.15 = $2.50. This is also called contribution margin: what each bun adds towards fixed costs and profit.

Counted as correct if within $1 of the answer.

Hint Profit = margin per bun x buns - fixed costs. The stall is paid on each of the 4 Saturdays.

How to calculate: Margin: 800 x $2.50 = $2,000. Fixed costs: $480 + $140 + $80 = $700. Profit: $2,000 - $700 = $1,300. This counts only the buns sold. Nora bakes 150 for a Saturday and sells about 140 there, so about 40 buns a month are left over: 40 x $1.20 = $48 of ingredients, about $1,252 in all. The Saturday batch step looks at these leftovers.

Enter the exact whole number.

Hint Break-even = fixed costs per month / margin per bun.

How to calculate: $700 / $2.50 = 280 buns a month, or 70 a week.

Round to cents. Counted as correct if within $0.05 of the answer.

Hint Use hours per month: Nora's hours per week x 4.

How to calculate: 45 hours x 4 weeks = 180 hours. $1,300 / 180 = about $7.22 an hour. That is less than half of what a helper would earn ($15 an hour).

  • Session 4 of 5
  • Final case
  • Step 3 of 4

How many buns for Saturday?

Case data: Nora's Bun Stall

Price and sales

Price of one bun
$4.00
Sold at the market
about 140 buns every Saturday
Sold by pre-order
60 buns a week
Total
200 buns a week, 800 a month
A cafe nearby
sells a similar bun for $4.80

Material resources

Ingredients (flour, butter, sugar, cinnamon)
$1.20 for every bun baked
Paper bag
$0.15 for every bun sold
Shared kitchen with oven
$480 a month
Market stall
$35 every Saturday

Other costs

Card payment fee
$0.15 for every bun sold
Phone, website and insurance
$80 a month

Human resources

Nora's own time
about 45 hours a week; she pays herself no wage and keeps the profit
Fixed part of her week
8 hours at the market stall + 7 hours of shopping, cleaning and admin
Time that grows with sales
about 15 hours for every 100 buns a week (baking, packing, messages, delivery)
A helper, if Nora hires one
$15 an hour

In this model a month has exactly 4 weeks. Money is in US dollars. The monthly profit counts the buns Nora sells (800 a month) and their ingredients. Buns left over on Saturday cost her more: the step about the Saturday batch counts them.

On Friday night Nora bakes for the Saturday market. Now she bakes 150 buns. Buns are best fresh, so she cannot sell leftovers on Sunday. She gives them to a food bank and gets no money back.

Her notes from the last 8 Saturdays are below. Each bun sold brings $2.50 of margin. Each bun left over loses $1.20 of ingredients. Baking 40 more buns takes Nora about 2 more hours.

Quiet Saturdays (rain)
2 of 8: about 110 people bought buns
Normal Saturdays
4 of 8: about 150 people wanted buns
Busy Saturdays
2 of 8: about 190 people wanted buns
How many buns should Nora bake for next Saturday?

20-300 characters.

Your explanation is saved only in this browser. Do not include personal data.

How it is checked: There is no single right option. After you submit, the case model shows what your choice leads to, and you compare your explanation with the author's review and a rubric. Your answer cannot be changed after submitting.

What your choice leads to

All results in this case come from a simple teaching model. They are not a forecast of how real customers or businesses behave.

Your choice: Bake 110

  • Money left after bun costs, average Saturday (before rent): $275
  • Leftover buns, average Saturday: 0
  • Customers turned away, average Saturday: 40
  • Nora's baking time compared with now: -2 h
  • That is $63 less per Saturday than the best average in this model ("Bake 150 (as now)").

Your choice: Bake 150 (as now)

  • Money left after bun costs, average Saturday (before rent): $338
  • Leftover buns, average Saturday: 10
  • Customers turned away, average Saturday: 10
  • Nora's baking time compared with now: no change
  • This is the best average in this model.

Your choice: Bake 190

  • Money left after bun costs, average Saturday (before rent): $327
  • Leftover buns, average Saturday: 40
  • Customers turned away, average Saturday: 0
  • Nora's baking time compared with now: +2 h
  • That is $11 less per Saturday than the best average in this model ("Bake 150 (as now)").
Results of each option in the case model.
OptionQuiet Saturday (2 of 8): money leftNormal Saturday (4 of 8): money leftBusy Saturday (2 of 8): money leftMoney left after bun costs, average Saturday (before rent)Leftover buns, average SaturdayCustomers turned away, average SaturdayNora's baking time compared with now
Bake 110Your choice$275$275$275$275040-2 h
Bake 150 (as now)Your choice$227$375$375$338best average1010no change
Bake 190Your choice$179$327$475$327400+2 h

Author's review

Overall: In this model, 150 gives the best average, but 110 and 190 can be reasonable with a clear reason. A good reason compares what an extra bun can bring ($2.50 if sold) with what it loses ($1.20 if left over), and looks at all 8 Saturdays.

Author's review of the other options

Bake 110

No leftovers and 2 hours saved. But on 6 of 8 Saturdays Nora runs out and turns customers away. On average she keeps $63 less per Saturday than with 150 buns, about $250 a month. This makes sense if the forecast says rain, or if Nora badly needs those 2 hours.

Bake 150 (as now)

The highest average in this model. A few leftovers on rainy days and a few missed customers on busy days: the two risks are balanced.

Bake 190

No customer is turned away. But on 6 of 8 Saturdays buns are left over, and Nora works 2 more hours. On average she keeps $11 less per Saturday than with 150 buns. This makes sense if leftovers could be sold the next day, or if turning regulars away costs her more than this model shows.

Compare with a model answer

The model answer is written by the case author. It shows strong reasoning, not the only right choice. Look at what it does on each line below, then rate your own explanation.

Your explanation

Saved in this browser only.

Numbers in your explanation

Checked by code against the case model and the case texts. The code says where each number comes from; it does not judge your reasoning.

    This model answer chose another option: compare the reasoning, not the choice.

    Other model answers

    Model answer: "Bake 150 (as now)"

    150 buns: it covers demand on 6 of 8 Saturdays. An extra bun earns $2.50 if sold but loses $1.20 if left over, and 150 gives the best average, $338. It also adds no baking time to Nora's long week.

    What makes it strong, line by line:

    • Leftovers and lost sales: Compares both risks: $2.50 earned per bun sold against $1.20 lost per leftover.
    • All Saturdays, not one: Looks at all 8 Saturdays and uses the average ($338), not one day.
    • Nora's time: Links the batch to Nora's time: no extra baking hours in a week that is already too long.

    Self-check: how we look at your reason

    Any of the three numbers can be a good choice if the reason is sound. Rate your own explanation on each line. This is not a grade and nothing is scored automatically.

    Leftovers and lost sales

    Clear: Compares both risks, for example $1.20 lost per leftover bun against $2.50 lost per missed sale.

    All Saturdays, not one

    Clear: Uses the average or how often quiet and busy days happen.

    Nora's time

    Clear: Links the baking time to Nora's 40-hour goal.

    What each level means, line by line

    Leftovers and lost sales

    • 0 · Missing: Neither risk is mentioned.
    • 1 · Partly: Only one risk is mentioned: leftovers or lost sales.
    • 2 · Clear: Compares both risks, for example $1.20 lost per leftover bun against $2.50 lost per missed sale.

    All Saturdays, not one

    • 0 · Missing: Plans for one kind of day only.
    • 1 · Partly: Says that Saturdays differ.
    • 2 · Clear: Uses the average or how often quiet and busy days happen.

    Nora's time

    • 0 · Missing: Time is not mentioned.
    • 1 · Partly: Mentions the extra or saved baking time.
    • 2 · Clear: Links the baking time to Nora's 40-hour goal.

    Bands: 0-2 Needs work, 3-4 Good start, 5-6 Strong.

    Write a better version (optional)

    Use the author's review, the model answer and your self-check to improve your text. Your submitted answer and your self-check stay as they are. The new version is savedin this browser.

    1. Hint 1 Compare what one extra bun brings if it is sold ($2.50) with what it loses if it is left over ($1.20).
    2. Hint 2 Look at all 8 Saturdays, not only the best or the worst one.
    • Session 4 of 5
    • Final case
    • Step 4 of 4

    Nora's hours

    Case data: Nora's Bun Stall

    Price and sales

    Price of one bun
    $4.00
    Sold at the market
    about 140 buns every Saturday
    Sold by pre-order
    60 buns a week
    Total
    200 buns a week, 800 a month
    A cafe nearby
    sells a similar bun for $4.80

    Material resources

    Ingredients (flour, butter, sugar, cinnamon)
    $1.20 for every bun baked
    Paper bag
    $0.15 for every bun sold
    Shared kitchen with oven
    $480 a month
    Market stall
    $35 every Saturday

    Other costs

    Card payment fee
    $0.15 for every bun sold
    Phone, website and insurance
    $80 a month

    Human resources

    Nora's own time
    about 45 hours a week; she pays herself no wage and keeps the profit
    Fixed part of her week
    8 hours at the market stall + 7 hours of shopping, cleaning and admin
    Time that grows with sales
    about 15 hours for every 100 buns a week (baking, packing, messages, delivery)
    A helper, if Nora hires one
    $15 an hour

    In this model a month has exactly 4 weeks. Money is in US dollars. The monthly profit counts the buns Nora sells (800 a month) and their ingredients. Buns left over on Saturday cost her more: the step about the Saturday batch counts them.

    Back to the whole month. Nora works 45 hours a week and keeps $1,300 a month, about $7.22 an hour. She wants to work 40 hours a week or less, and she needs at least $900 a month.

    She is thinking about four options. The results below come from the case model. For the price change, the model assumes that Nora sells 10% fewer buns. Real customers may react differently.

    Your decision: Which option would you recommend to Nora? Go to your choice

    All results in this case come from a simple teaching model. They are not a forecast of how real customers or businesses behave.

    1. Profit per month (target: at least $900)
    2. Nora's hours per week (target: 40 h or less)
    3. Profit in a slow month (target: at least $900)
    • Keep everything as it is

      Profit per month: $1,300 meets the targetNora's hours per week: 45 h misses the targetProfit in a slow month: $900 meets the target

    • Raise the price to $4.50

      Profit per month: $1,460 meets the targetNora's hours per week: 42 h misses the targetProfit in a slow month: $1,028 meets the target

    • Hire a helper for the Saturday stall

      Profit per month: $820 misses the targetNora's hours per week: 37 h meets the targetProfit in a slow month: $420 misses the target

    • Raise the price and hire the helper

      Profit per month: $980 meets the targetNora's hours per week: 34 h meets the targetProfit in a slow month: $548 misses the target

    ✓ meets a target, ✗ misses it.

    All numbers of each option
    Results of each option in the case model. Targets: 40 h a week or less; profit of at least $900 a month, also in a weaker month. ✓ meets a target, ✗ misses it.
    OptionProfit per monthNora's hours per weekProfit per hour of Nora's workBreak-even, buns per monthProfit in a slow month
    Keep everything as it isYour choice$1,300✓ meets the target45 h✗ misses the target$7.22280$900✓ meets the target
    Raise the price to $4.50Your choice$1,460✓ meets the target42 h✗ misses the target$8.69234$1,028✓ meets the target
    Hire a helper for the Saturday stallYour choice$820✗ misses the target37 h✓ meets the target$5.54472$420✗ misses the target
    Raise the price and hire the helperYour choice$980✓ meets the target34 h✓ meets the target$7.21394$548✗ misses the target
    Which option would you recommend to Nora?

    80-800 characters.

    Your explanation is saved only in this browser. Do not include personal data.

    How it is checked

    There is no single right option. After you submit, the case model shows what your choice leads to, and you compare your explanation with the author's review and a rubric. Your answer cannot be changed after submitting.

    What your choice leads to

    Your choice: Keep everything as it is

    • Profit per month: $1,300 (target: at least $900) meets the target
    • Nora's hours per week: 45 h (target: 40 h or less) misses the target
    • Profit per hour of Nora's work: $7.22
    • Break-even, buns per month: 280
    • Profit in a slow month: $900 (target: at least $900) meets the target

    Your choice: Raise the price to $4.50

    • Profit per month: $1,460 (target: at least $900) meets the target
    • Nora's hours per week: 42 h (target: 40 h or less) misses the target
    • Profit per hour of Nora's work: $8.69
    • Break-even, buns per month: 234
    • Profit in a slow month: $1,028 (target: at least $900) meets the target

    Your choice: Hire a helper for the Saturday stall

    • Profit per month: $820 (target: at least $900) misses the target
    • Nora's hours per week: 37 h (target: 40 h or less) meets the target
    • Profit per hour of Nora's work: $5.54
    • Break-even, buns per month: 472
    • Profit in a slow month: $420 (target: at least $900) misses the target

    Your choice: Raise the price and hire the helper

    • Profit per month: $980 (target: at least $900) meets the target
    • Nora's hours per week: 34 h (target: 40 h or less) meets the target
    • Profit per hour of Nora's work: $7.21
    • Break-even, buns per month: 394
    • Profit in a slow month: $548 (target: at least $900) misses the target

    "All numbers of each option" above shows ✓ and ✗ for every option.

    Author's review

    Overall: There is no single right answer. In this model the strongest choices are the price rise (it protects money) and the price rise with a helper (it protects Nora's time). A strong explanation uses the numbers, names the main risk and says how to check it.

    Author's review of the other options

    Keep everything as it is

    Safe for money: even a slow month still gives $900. But it does not solve the main problem: 45 hours a week and mistakes from tiredness. It makes sense only as a short pause while Nora prepares another change.

    Raise the price to $4.50

    The highest profit and the best result in a slow month, because a higher margin lowers break-even to 234 buns. It misses the hours goal by 2 hours, though Nora could cut 2 hours of admin. The big unknown is the 10%: it is a model assumption. If sales fell by 25%, profit would be $1,100, still above $900. A safe test: raise the price for pre-orders first, or for one month.

    Hire a helper for the Saturday stall

    Gives Nora much more free time, but profit falls to $820, below her $900 target, and to $420 in a slow month. The fixed wage raises break-even from 280 to 472 buns. It makes sense if Nora's health comes first and she plans to use the free time to grow sales.

    Raise the price and hire the helper

    The only option that meets both targets in a normal month: 34 hours and $980. But it combines two risks: the reaction to the price is uncertain, and the wage is a fixed cost. In a slow month profit falls to $548. If sales fell by 25% after the price rise, profit would be $620. It makes sense if Nora tests the price first and hires the helper for a short trial.

    Compare with a model answer

    The author's model answer: strong reasoning, not the only right choice.

    Your explanation

    Saved in this browser only.

    Numbers in your explanation

    Checked by code; it does not judge your reasoning.

      This model answer chose another option: compare the reasoning, not the choice.

      Other model answers

      Model answer: "Raise the price to $4.50"

      I recommend raising the price to $4.50. In this model profit grows to $1,460 and break-even falls to 234 buns, so even a slow month leaves about $1,028, above Nora's $900 target. Her week falls to 42 hours, still 2 hours over her goal, so she should also cut 2 hours of admin, for example by answering messages twice a day. The risk is that customers react more strongly than the model's 10%. I would raise the price for pre-orders first and compare sales over four weeks.

      What makes it strong, line by line:

      • Goal and priority: Checks the choice against both of Nora's targets: $900 a month and 40 hours a week.
      • Uses the model's numbers: Uses three numbers from the model: profit $1,460, break-even 234 buns, $1,028 in a slow month.
      • Trade-off and main risk: Names the specific risk: customers may react more strongly than the 10% in the model.
      • Resource thinking: Treats Nora's hours as a limit: 42 hours is still 2 over her goal, so she also cuts admin time.
      • Next step to check: A concrete test: raise the price for pre-orders first and compare four weeks of sales.

      Model answer: "Raise the price and hire the helper"

      I recommend raising the price and hiring a helper for the Saturday stall. Nora's tiredness is the main problem, and this is the only option that meets both targets: 34 hours a week and $980 a month. The risk is that the $480 wage is fixed, so in a slow month profit could fall to about $548. Before hiring, I would test the new price on pre-orders for a month, then agree on a one-month trial with the helper.

      What makes it strong, line by line:

      • Goal and priority: Says what matters most (Nora's tiredness) and checks both targets.
      • Uses the model's numbers: Uses numbers from the model: 34 hours, $980 a month, $548 in a slow month.
      • Trade-off and main risk: Names the main risk of this option: a fixed wage that stays when sales fall.
      • Resource thinking: Explains that the helper's wage is a fixed cost, and that the helper frees Nora's hours.
      • Next step to check: Two small tests: the new price on pre-orders first, then a one-month trial with the helper.

      Self-check: how we look at your explanation

      Rate your own explanation on each line. This is not a grade and nothing is scored automatically.

      Goal and priority

      Clear: Says what matters most and checks the choice against the owner's targets.

      Uses the model's numbers

      Clear: Two or more relevant numbers from the model, used correctly (for example profit, hours or break-even).

      Trade-off and main risk

      Clear: Names the specific main risk of the chosen option and what it could cost.

      Resource thinking

      Clear: Treats the owner's hours as a limited resource, or explains whether a labor cost is fixed or variable.

      Next step to check

      Clear: A concrete way to test or limit the risk: a trial period, a test on part of the sales, or a date to review the numbers.

      What each level means, line by line

      This rubric checks your reasoning, not which option you chose. Every option can earn full marks.

      Goal and priority

      • 0 · Missing: No goal or priority is named.
      • 1 · Partly: A goal is named but not linked to the choice, or one of the owner's targets is ignored without saying why.
      • 2 · Clear: Says what matters most and checks the choice against the owner's targets.

      Uses the model's numbers

      • 0 · Missing: No numbers, or wrong numbers.
      • 1 · Partly: One relevant number, or numbers with a small mistake.
      • 2 · Clear: Two or more relevant numbers from the model, used correctly (for example profit, hours or break-even).

      Trade-off and main risk

      • 0 · Missing: No downside is mentioned.
      • 1 · Partly: A downside is mentioned only in general words, such as "it is risky".
      • 2 · Clear: Names the specific main risk of the chosen option and what it could cost.

      Resource thinking

      • 0 · Missing: Talks only about money.
      • 1 · Partly: Mentions time or people, but not as a limited resource or as a cost.
      • 2 · Clear: Treats the owner's hours as a limited resource, or explains whether a labor cost is fixed or variable.

      Next step to check

      • 0 · Missing: No next step.
      • 1 · Partly: A vague next step, such as "see how it goes".
      • 2 · Clear: A concrete way to test or limit the risk: a trial period, a test on part of the sales, or a date to review the numbers.

      Bands: 0-4 Needs work, 5-7 Good start, 8-10 Strong.

      Write a better version (optional)

      Use the author's review, the model answer and your self-check (and the AI questions, if you asked for them) to improve your text. Your submitted answer and your self-check stay as they are. The new version is savedin this browser.

      AI feedback AI feedback, may be wrong

      How AI feedback works

      An AI reads your explanation against the author's rubric, line by line, and asks questions to help you think further. It does not grade you and does not choose an option for you. The author's review and the model answer stay the reference. Numbers are checked by code, not by the AI.

      Do not include personal data. When you ask for AI feedback, your explanation is sent to our AI provider (Anthropic) to write it.

      1. Hint 1 Check each option against both of Nora's targets: 40 hours or less, and at least $900.
      2. Hint 2 Then ask: what happens in a slow month? Which costs stay the same when sales fall?
      • Session 4 of 5
      • Final case
      • Review

      Review: Nora's Bun Stall

      You looked at one small business through its resources: what it uses, what each resource costs, and what the owner's time is really worth.

      Key ideas

      • Material resources (ingredients, bags, kitchen, stall) and human resources (Nora's hours, a helper's hours) both turn into costs, or into limits when nobody pays for them.
      • Variable costs grow with each item. Fixed costs stay the same each month. A wage for a fixed shift is a fixed cost.
      • Margin per item = price - variable costs per item. Profit = margin x items - fixed costs. Break-even = fixed costs / margin per item.
      • Count your own hours: $1,300 a month for 180 hours is about $7.22 an hour.
      • Every resource decision is a trade-off. Name it, check it with numbers, and plan a small test.

      Typical mistakes

      Mistakes found in your answers in the lessons, tests, warm-ups and the case are marked and listed first.

      • Seen in your answers Treating the owner's time as free. A profit of $1,300 looks fine until you divide it by 180 hours.
      • Seen in your answers Calling every wage a variable cost. A fixed Saturday shift is paid even on a rainy day.
      • Seen in your answers Calling the stall fee variable because it is paid every Saturday. It does not change with the number of buns.
      • Seen in your answers Dividing fixed costs by the price instead of the margin: $700 / $4.00 = 175 buns is too low. Each bun adds only $2.50 towards fixed costs.
      • Seen in your answers Mixing weeks and months: 45 hours a week is 180 hours a month, and $35 per Saturday is $140 a month.
      • Seen in your answers Planning stock for the best day or the worst day only, instead of looking at all days.
      • Seen in your answers Treating the model's "10% fewer buns" as a fact. Real customers may react differently, so plan a test.
      • Seen in your answers Choosing by profit alone and ignoring the hours goal, or the other way round.

      Your results in the case

      • Session 4 of 5
      • Done

      What to remember from session 4

      Session 4 is stamped

      5 sessions

      1. Session 1: Resources and costs

        about 15 minNot started

      2. Session 2: Margin, profit and break-even

        about 15 minNot started

      3. Session 3: Your time and stock

        about 20 minNot started

      4. Session 4: Final case: Nora's Bun Stall

        about 20 minNot started

      5. Session 5: New task and your own business

        about 15 minNot started

      Before you read: name one mistake you would avoid next time. Think of it, or write it in your Notes.

      • A business can show a profit and still pay its owner less than a helper. Count your own hours.
      • Check every option against all the owner's targets, not only profit.
      • A model's assumption, such as "10% fewer buns", is not a fact. Plan a small test before a big change.

      Next

      Next: session 5 of 5about 15 min

      New task and your own business

      • Warm-up: 2-3 quick questions on earlier mistakes
      • New task: Ana's Candle Shop
      • Your business: your own numbers
      • What to remember

      A good place for a break. Your progress is saved in this browser: open the block again to continue from here.

      Take a break: home
      • Session 5 of 5
      • about 15 min

      Session 5: New task and your own business

      In this sessionabout 15 min

      • Warm-up: 2-3 quick questions on earlier mistakes
      • New task: Ana's Candle Shop
      • Your business: your own numbers
      • What to remember

      Warm-up

      How the warm-up works

      2-3 quick questions on topics from earlier sessions: first on mistakes you made, otherwise on the last topic and an older one. Questions with numbers get new numbers each time.

      Answer each question and press Check. A wrong answer can be tried again. The answer opens after 1 wrong try, the solution of a calculation after 2. To continue, answer every question or open its answer.

      • Session 5 of 5
      • New task

      Ana's Candle Shop

      Same ideas, new business. Try the same calculations and reasoning with different numbers.

      Ana makes soy candles in a small studio and sells them online. Candles do not spoil, so unsold candles are not wasted. But every candle on the shelf is cash Ana has already spent.

      In a normal month Ana sells about 200 candles. For December she expects about 400 orders. In this model each order is one candle, and customers pay for shipping separately.

      Packing and shipping take a lot of Ana's time. She is fine working up to 40 hours a week in December, but not more. She also wants to avoid a big loss if December is weaker than expected.

      The data

      Price and sales

      Price of one candle
      $18.00
      Normal month
      about 200 candles
      December forecast
      about 400 orders

      Material resources

      Wax and fragrance
      $4.00 for every candle
      Jar and label
      $2.50 for every candle
      Box
      $1.00 for every candle sold
      Studio rent
      $350 a month

      Other costs

      Card payment fee
      $0.50 for every candle sold
      Online shop and ads
      $150 a month

      Human resources

      Ana's fixed time
      10 hours a week for photos, messages and admin
      Making
      15 minutes (0.25 hours) per candle
      Packing and shipping
      9 minutes (0.15 hours) per order
      Option 1: part-time packer
      20 hours a week in December at $15 an hour, $1,200 for the month
      Option 2: fulfillment service
      stores, packs and ships each order for $3.00

      In this model a month has exactly 4 weeks. Money is in US dollars.

      • Session 5 of 5
      • New task
      • Step 1 of 2

      Ana's numbers

      Case data: Ana's Candle Shop

      Price and sales

      Price of one candle
      $18.00
      Normal month
      about 200 candles
      December forecast
      about 400 orders

      Material resources

      Wax and fragrance
      $4.00 for every candle
      Jar and label
      $2.50 for every candle
      Box
      $1.00 for every candle sold
      Studio rent
      $350 a month

      Other costs

      Card payment fee
      $0.50 for every candle sold
      Online shop and ads
      $150 a month

      Human resources

      Ana's fixed time
      10 hours a week for photos, messages and admin
      Making
      15 minutes (0.25 hours) per candle
      Packing and shipping
      9 minutes (0.15 hours) per order
      Option 1: part-time packer
      20 hours a week in December at $15 an hour, $1,200 for the month
      Option 2: fulfillment service
      stores, packs and ships each order for $3.00

      In this model a month has exactly 4 weeks. Money is in US dollars.

      Use the data. Round money to cents.

      How it is checked

      Each answer is compared with the case model, within the range shown under the field. After 2 checks with a mistake you can open the solution.

      Round to cents. Counted as correct if within $0.01 of the answer.

      Hint The same steps as for Nora: price minus every cost that comes with one candle sold.

      How to calculate: $18.00 - $4.00 - $2.50 - $1.00 - $0.50 = $10.00.

      Enter the exact whole number.

      Hint Add up the fixed costs for a month, then divide by the margin per candle.

      How to calculate: Fixed costs: $350 + $150 = $500. $500 / $10 = 50 candles a month.

      Round to cents. Counted as correct if within $0.05 of the answer.

      Hint Hours per month = fixed hours (10 a week x 4) + time per candle (making and packing) x 200.

      How to calculate: Profit: 200 x $10 - $500 = $1,500. Hours: 10 x 4 + 200 x (0.25 + 0.15) = 40 + 80 = 120. $1,500 / 120 = $12.50 an hour.

      Enter the exact whole number.

      Hint A fixed cost divided by a cost per order gives the number of orders at which both cost the same.

      How to calculate: The packer costs $1,200 for the month whatever happens: a fixed cost. The service costs $3 per order: a variable cost. $1,200 / $3 = 400 orders. Below 400 the service is cheaper, above 400 the packer is cheaper.

      • Session 5 of 5
      • New task
      • Step 2 of 2

      Ana's December

      Case data: Ana's Candle Shop

      Price and sales

      Price of one candle
      $18.00
      Normal month
      about 200 candles
      December forecast
      about 400 orders

      Material resources

      Wax and fragrance
      $4.00 for every candle
      Jar and label
      $2.50 for every candle
      Box
      $1.00 for every candle sold
      Studio rent
      $350 a month

      Other costs

      Card payment fee
      $0.50 for every candle sold
      Online shop and ads
      $150 a month

      Human resources

      Ana's fixed time
      10 hours a week for photos, messages and admin
      Making
      15 minutes (0.25 hours) per candle
      Packing and shipping
      9 minutes (0.15 hours) per order
      Option 1: part-time packer
      20 hours a week in December at $15 an hour, $1,200 for the month
      Option 2: fulfillment service
      stores, packs and ships each order for $3.00

      In this model a month has exactly 4 weeks. Money is in US dollars.

      Ana has three ways to handle about 400 orders in December. With the packer or the service, Ana still makes the candles, but she no longer packs and ships them.

      The results below come from the case model. They also show what happens if December brings only 300 orders, or as many as 500.

      Your decision: Which option would you recommend to Ana? Go to your choice

      All results in this case come from a simple teaching model. They are not a forecast of how real customers or businesses behave.

      1. Ana's hours per week (target: 40 h or less)
      • Pack and ship everything herself

        Ana's hours per week: 50 h misses the target

      • Use the fulfillment service

        Ana's hours per week: 35 h meets the target

      • Hire a part-time packer

        Ana's hours per week: 35 h meets the target

      ✓ meets a target, ✗ misses it.

      All numbers of each option
      Results of each option in the case model. Targets: 40 h a week or less. ✓ meets a target, ✗ misses it.
      OptionProfit in December (400 orders)Ana's hours per weekProfit per hour of Ana's workProfit with only 300 ordersProfit with 500 orders
      Pack and ship everything herselfYour choice$3,50050 h✗ misses the target$17.50$2,500$4,500
      Use the fulfillment serviceYour choice$2,30035 h✓ meets the target$16.43$1,600$3,000
      Hire a part-time packerYour choice$2,30035 h✓ meets the target$16.43$1,300$3,300
      Which option would you recommend to Ana?

      80-800 characters.

      Your explanation is saved only in this browser. Do not include personal data.

      How it is checked

      There is no single right option. After you submit, the case model shows what your choice leads to, and you compare your explanation with the author's review and a rubric. Your answer cannot be changed after submitting.

      What your choice leads to

      Your choice: Pack and ship everything herself

      • Profit in December (400 orders): $3,500
      • Ana's hours per week: 50 h (target: 40 h or less) misses the target
      • Profit per hour of Ana's work: $17.50
      • Profit with only 300 orders: $2,500
      • Profit with 500 orders: $4,500

      Your choice: Use the fulfillment service

      • Profit in December (400 orders): $2,300
      • Ana's hours per week: 35 h (target: 40 h or less) meets the target
      • Profit per hour of Ana's work: $16.43
      • Profit with only 300 orders: $1,600
      • Profit with 500 orders: $3,000

      Your choice: Hire a part-time packer

      • Profit in December (400 orders): $2,300
      • Ana's hours per week: 35 h (target: 40 h or less) meets the target
      • Profit per hour of Ana's work: $16.43
      • Profit with only 300 orders: $1,300
      • Profit with 500 orders: $3,300

      "All numbers of each option" above shows ✓ and ✗ for every option.

      Author's review

      Overall: The key number is 400 orders. Below it the per-order service is cheaper; above it the fixed packer is cheaper. Doing everything alone gives the most money but breaks Ana's 40-hour limit. The service and the packer can both be good answers, depending on how sure Ana is about December.

      Author's review of the other options

      Pack and ship everything herself

      The highest profit in the model, $3,500, but 50 hours a week: above Ana's 40-hour limit. With 500 orders it would be 60 hours. Tired packing means mistakes and late parcels, which this model does not count.

      Use the fulfillment service

      The same profit as the packer at 400 orders, but the cost is variable. If December brings only 300 orders, Ana keeps $1,600 instead of $1,300. The safer choice when the forecast is uncertain. The downside is less control over packing; a few test orders in November would show the quality.

      Hire a part-time packer

      The same profit as the service at 400 orders, more above 400 ($3,300 against $3,000 at 500 orders), less below. The wage is fixed for the month. It makes sense if Ana is confident about December, for example if early orders already show it, and wants control over packing.

      Compare with a model answer

      The author's model answer: strong reasoning, not the only right choice.

      Your explanation

      Saved in this browser only.

      Numbers in your explanation

      Checked by code; it does not judge your reasoning.

        This model answer chose another option: compare the reasoning, not the choice.

        Other model answers

        Model answer: "Use the fulfillment service"

        I would use the fulfillment service. December's 400 orders are only a forecast, and the service is a variable cost: if only 300 orders come, Ana keeps $1,600 instead of $1,300 with a packer. At 400 orders both give $2,300 and 35 hours a week, within her 40-hour limit. The risk is packing quality, so I would send five test orders through the service in November.

        What makes it strong, line by line:

        • Goal and priority: Names what matters most: no big loss if December is weaker, within the 40-hour limit.
        • Uses the model's numbers: Uses numbers from the model: $1,600 against $1,300 with 300 orders; $2,300 and 35 hours with 400.
        • Trade-off and main risk: Names the specific risk of this option: packing quality.
        • Resource thinking: Treats the service as a variable labor cost and checks Ana's hours against her limit.
        • Next step to check: A concrete test: five test orders through the service in November.

        Self-check: how we look at your explanation

        Rate your own explanation on each line. This is not a grade and nothing is scored automatically.

        Goal and priority

        Clear: Says what matters most and checks the choice against the owner's targets.

        Uses the model's numbers

        Clear: Two or more relevant numbers from the model, used correctly (for example profit, hours or break-even).

        Trade-off and main risk

        Clear: Names the specific main risk of the chosen option and what it could cost.

        Resource thinking

        Clear: Treats the owner's hours as a limited resource, or explains whether a labor cost is fixed or variable.

        Next step to check

        Clear: A concrete way to test or limit the risk: a trial period, a test on part of the sales, or a date to review the numbers.

        What each level means, line by line

        This rubric checks your reasoning, not which option you chose. Every option can earn full marks.

        Goal and priority

        • 0 · Missing: No goal or priority is named.
        • 1 · Partly: A goal is named but not linked to the choice, or one of the owner's targets is ignored without saying why.
        • 2 · Clear: Says what matters most and checks the choice against the owner's targets.

        Uses the model's numbers

        • 0 · Missing: No numbers, or wrong numbers.
        • 1 · Partly: One relevant number, or numbers with a small mistake.
        • 2 · Clear: Two or more relevant numbers from the model, used correctly (for example profit, hours or break-even).

        Trade-off and main risk

        • 0 · Missing: No downside is mentioned.
        • 1 · Partly: A downside is mentioned only in general words, such as "it is risky".
        • 2 · Clear: Names the specific main risk of the chosen option and what it could cost.

        Resource thinking

        • 0 · Missing: Talks only about money.
        • 1 · Partly: Mentions time or people, but not as a limited resource or as a cost.
        • 2 · Clear: Treats the owner's hours as a limited resource, or explains whether a labor cost is fixed or variable.

        Next step to check

        • 0 · Missing: No next step.
        • 1 · Partly: A vague next step, such as "see how it goes".
        • 2 · Clear: A concrete way to test or limit the risk: a trial period, a test on part of the sales, or a date to review the numbers.

        Bands: 0-4 Needs work, 5-7 Good start, 8-10 Strong.

        Write a better version (optional)

        Use the author's review, the model answer and your self-check (and the AI questions, if you asked for them) to improve your text. Your submitted answer and your self-check stay as they are. The new version is savedin this browser.

        AI feedback AI feedback, may be wrong

        How AI feedback works

        An AI reads your explanation against the author's rubric, line by line, and asks questions to help you think further. It does not grade you and does not choose an option for you. The author's review and the model answer stay the reference. Numbers are checked by code, not by the AI.

        Do not include personal data. When you ask for AI feedback, your explanation is sent to our AI provider (Anthropic) to write it.

        1. Hint 1 First remove the option that breaks Ana's 40-hour limit, or explain why you would accept it.
        2. Hint 2 Then compare the service and the packer if December is weaker or stronger than 400 orders.
        • Session 5 of 5
        • Optional

        Your business: your own numbers

        Now use the same formulas for your own business, or for a business you plan. An item is one unit you sell: a cake, a haircut, a candle, one design project or one hour of your work. If you sell many different things, start with your main product and a typical month.

        Rough numbers are fine. This step is optional, and nothing is checked or graded.

        Your numbers stay in this browser only. Nothing is sent or checked. They are kept when you start the block over, and you can delete them below. Do not include personal data.

        What a customer pays for one item.

        Everything that comes with each item sold: materials, packaging, payment and platform fees, delivery.

        Costs that stay the same each month: rent, subscriptions, insurance, phone, a wage for fixed hours.

        Your usual number of sales in a month.

        All your hours for this business: making, selling, messages, admin. A month counts as 4 weeks.

        For example what a helper would cost you, or what you could earn per hour in a job.

        Your numbers

          Calculated with the formulas of the lessons. Real results also depend on taxes, seasons and things this simple model does not count.

          What you can do next

          • To lower break-even, raise the margin per item (a higher price or lower variable costs) or cut fixed costs. Check how each change moves the numbers before you try it.
          • If your profit per hour is low, write down where your hours go each week. Some tasks may be cheaper to hand over, or to stop doing.
          • Write today's numbers in your notes and check them again in a month.
          • Session 5 of 5
          • Summary

          You finished the block

          Your stamp card

          5 sessions

          1. Session 1: Resources and costs

            about 15 minNot started

          2. Session 2: Margin, profit and break-even

            about 15 minNot started

          3. Session 3: Your time and stock

            about 20 minNot started

          4. Session 4: Final case: Nora's Bun Stall

            about 20 minNot started

          5. Session 5: New task and your own business

            about 15 minNot started

          Your topics

          6 topics

          • Lesson 1. Material and human resourcesNot started
          • Lesson 2. Variable and fixed costsNot started
          • Lesson 3. Margin per item and profitNot started
          • Lesson 4. The break-even pointNot started
          • Lesson 5. Your time: profit per hourNot started
          • Lesson 6. Stock: too much or too littleNot started
          What the levels mean
          • Not started: no answers on this topic yet.
          • Started: you answered some questions on this topic.
          • Practised: you answered every question of the lesson (right, or you opened the answer).
          • Confident: practised, then answered this topic right again later, in the mini-test or a warm-up, with no mistakes waiting to be repeated.
          • Confident shows that repeated practice went well, often on the same day. It does not prove you will remember the topic in a few weeks: come back to it after some days to check.

          What to remember from session 5

          Before you read: name one mistake you would avoid next time. Think of it, or write it in your Notes.

          • The same formulas work in any small business: margin, profit, break-even and profit per hour.
          • A fixed labor cost is cheaper when sales are high and certain. A cost per order is safer when they are not.
          • Check your own numbers again when your price, costs or hours change.

          Key ideas from the new task

          You used the same tools in a business where stock does not spoil and labor can be paid per order.

          • Unlike Nora's buns, unsold candles are not lost, but cash is tied up in stock: 100 extra candles mean $650 of wax, jars and labels sitting on a shelf.
          • The same labor can be a fixed cost (a packer's wage) or a variable cost (a fee per order). Which is cheaper depends on volume.
          • The equal-cost point (fixed cost / cost per order) is the same logic as break-even.
          All your results, step by step

          Your answers, explanations, notes and business numbers stay in this browser. Nobody has graded them: the reviews and model answers are the author's, and the rubric scores are your own self-check.